Legal Center

Privacy Policy

Effective Date: January 8, 2025
GDPR & CCPA Compliant

Table of Contents

1. Introduction

AI Trading Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automated trading platform and services.

2. Information We Collect

2.1 Personal Information

We collect information that identifies you as an individual, including:

  • Name and contact information (email address, phone number)
  • Account credentials and authentication data
  • Payment and billing information
  • Government-issued identification (where required for compliance)
  • Trading history and preferences

2.2 Technical Information

We automatically collect certain technical information, including:

  • IP address and device identifiers
  • Browser type and operating system
  • Access times and referring URLs
  • API usage and system performance metrics
  • Trading algorithm performance data

2.3 Trading Data

We process trading-related information, including:

  • Exchange API keys (encrypted)
  • Trading positions and order history
  • Portfolio performance metrics
  • Risk management parameters
  • Strategy configuration settings

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining our trading services
  • Processing transactions and managing your account
  • Improving our algorithms and trading strategies
  • Ensuring platform security and preventing fraud
  • Complying with legal and regulatory requirements
  • Sending service updates and marketing communications (with consent)
  • Conducting research and analytics to enhance our services

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with third-party service providers who assist us in operating our platform, including cloud infrastructure providers, payment processors, and analytics services.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 Aggregated Data

We may share aggregated, non-personally identifiable information with partners for research, marketing, or analytical purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • End-to-end encryption for sensitive data transmission
  • Secure storage with encryption at rest
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Employee training on data protection practices
  • Incident response and breach notification procedures

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

  • Account information: Retained while your account is active
  • Trading data: Retained for 7 years for regulatory compliance
  • Technical logs: Retained for 90 days for security purposes
  • Marketing data: Retained until consent is withdrawn

7. Your Rights and Choices

7.1 Access and Correction

You have the right to access and correct your personal information through your account settings or by contacting us.

7.2 Data Portability

You may request a copy of your data in a structured, commonly used format.

7.3 Deletion

You may request deletion of your account and associated data, subject to legal retention requirements.

7.4 Marketing Opt-Out

You can opt out of marketing communications at any time through your account settings or by clicking the unsubscribe link in our emails.

7.5 Cookie Preferences

You can manage cookie preferences through your browser settings or our cookie consent tool.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:

  • Standard contractual clauses approved by regulatory authorities
  • Adequacy decisions where applicable
  • Certification under approved frameworks (e.g., Privacy Shield successor)
  • Consent where required by applicable law

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

11. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Address:

AI Trading Pro, Inc. 123 Market Street, Suite 500 San Francisco, CA 94105 United States

Data Protection Officer: dpo@aitradingpro.com

This privacy policy was last updated on January 8, 2025. We reserve the right to update this policy at any time. By using our services, you agree to the terms outlined in this Privacy Policy.